From my experience, getting the right assistance from customer support can be smooth if you follow a few key practices. Firstly, be clear and detailed about the issue when you contact them. Provide all necessary information and documentation to avoid back-and-forth queries. One useful tip is to use the contact number provided by the support team. For example, you can reach out to them at the taptap send customer service number for more direct assistance. Additionally, always follow up if you don’t hear back in a reasonable timeframe. These steps have helped me resolve issues quickly in the past.