[Osborn Tyler]

I found the article about website user experience survey very helpful. I learned how important user experience is for the success of any digital product or service. The article explained that UX covers all interactions with a company’s services, and a good UX not only increases customer satisfaction but also drives loyalty and repeat purchases. UX surveys can collect important information about user needs and improve the product. This inspired me to implement similar surveys in my business to improve customer interactions.