Not brilliant for hockey. Overall satisfaction down. 27 % satisfied with the services offered by EHB, 51 % neutral, 22 % dissatisfied.
Couple of interesting quotes from respondents:
“I feel that the respect for umpires in club competition was terrible. I felt that certain umpires were pressured into making decisions if a team were being vocally aggressive towards them.”
“The England hockey single system has led to a vast improvement in the quality, clarity and equity of the individual’s player pathway.”